“No Show/Late Cancellation Policy” – Palmetto Animal Clinic
In order to accommodate an increased community demand for veterinary services, and to serve those with most urgent need, all cancellation and reschedule requests must occur 24 hours before your scheduled appointment. Clients who fail to contact our office within 24 hours will incur a $25 fee for the first occurrence; a second occurrence is a $50 fee and prepayment will be required for future services.
Additionally, clients that a running late for their scheduled appointment should call our office as soon as possible to let us know you will be late. Our appointments are closely scheduled so that we pay serve as many patients as possible. You may be asked to wait or reschedule for a later opening.